Terms of service

1. The service

Lawn Assistantprovides a Spanish-first AI business assistant for independent lawn-care and landscape operators. The service generates invoices and estimates, sends transactional messages to operators’ customers via SMS and WhatsApp, accepts payments through partner providers, and produces summary reports.

2. Account and eligibility

You must be at least 18 years old and authorized to enter into a binding agreement on behalf of your business. You are responsible for all activity that occurs under your account, including the actions of anyone you authorize to use it.

3. Acceptable use

• You may only message customers with whom you have a pre-existing service relationship and from whom you have collected explicit consent using the opt-in flow we provide.
• You may not use the service to send promotional, marketing, or advertising messages, or to message recipients who have opted out.
• You are responsible for compliance with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and any other applicable communications laws and carrier requirements.
• You may not attempt to bypass security or rate limits, reverse engineer the service, or use it for unlawful purposes.

4. Customer data and operator responsibilities

You retain ownership of customer data you upload or generate through the service. You grant us a limited license to use that data solely to provide and improve the service. You are responsible for the accuracy of customer phone numbers, the validity of consent you collect, and the lawful basis for any communications we send on your behalf.

5. Payments and fees

During early access, the service is free. Once the paid tier launches, subscription fees are billed in advance on a monthly basis and are non-refundable except where required by law. Payments your customers make to you flow through our payment partners (e.g., Stripe), subject to those partners’ standard processing fees and terms.

6. Termination

You may cancel your account at any time. We may suspend or terminate accounts that violate these Terms, that pose a risk to recipients, or that we are required to suspend by law or by a carrier. On termination, we will provide reasonable assistance to export your customer and invoice records.

7. Disclaimer and limitation of liability

The service is provided “as is” without warranties of any kind, express or implied. To the fullest extent permitted by law, our total liability arising out of or relating to the service is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

8. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your misuse of the service, your violation of these Terms, or your violation of any law, including communications laws.

9. Governing law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws provisions. Any dispute will be resolved in the state or federal courts located in Arizona.

10. Changes

We may modify these Terms from time to time. Material changes will be communicated by email or in-app notice. Continued use of the service after the effective date constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms? Email hola@micapataz.com.